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Case Studies

Real Projects. Real Results.

No glossy brochures — just concrete numbers from real AI projects with SMEs in Germany, Austria and Switzerland.

€20M+
Value Automated
94%
Less Manual Work
4-6 Mon.
Avg Payback Period
3.2×
Average ROI
MANUFACTURING 📄
PROCESS AUTOMATION
Manufacturing company · 120 employees · Bavaria

120 invoices daily — fully automated

Three full-time positions tied up, 8 minutes processing time per invoice, high error rate with manual checking.

Processing time: 8 min → 28 sec
94% fewer manual interventions
ROI achieved after 4 months
-94% Effort
LOGISTICS 🤖
AUTONOMOUS AI AGENTS
Logistics company · 85 employees · NRW

3 AI agents replace manual coordination across 4 systems

6 hours daily manual coordination between ERP, WMS, TMS and customer portal. Peak times not coverable.

€180,000 annual savings on personnel costs
24/7 availability without extra costs
Processing errors reduced to 0.3%
€180k/Year
CONSULTING 🔍
RAG KNOWLEDGE SYSTEM
Management consultancy · 45 consultants · Nationwide

5,000 internal documents searchable in 8 seconds

Consultants lost 2+ hours daily searching through project documents, manuals and presentations.

Response time: 45 min → 8 sec
98% search accuracy on first attempt
5,000+ documents fully indexed
98% Accuracy
E-COMMERCE 📧
AI EMAIL SUPPORT
Online retailer · 35 employees · Hamburg

800 support emails per week — 78% fully automated

Response times of 48+ hours, overloaded support team, declining customer ratings.

Avg response time: 48h → under 3 minutes
78% of enquiries fully automatically answered
Customer satisfaction: 3.2 → 4.8 stars
-94% Response Time
TELECOMMUNICATIONS 📞
AI PHONE AGENTS
Telecommunications provider · 200 employees · Berlin

AI handles 65% of all calls fully autonomously

12-person call centre, peak times not coverable, €240,000 annual personnel costs.

65% of calls resolved without human intervention
24/7 availability without waiting times
€240,000 annual savings on personnel costs
24/7 Available
SAAS 💼
AI SALES ASSISTANT
SaaS company · 60 employees · Munich

Lead qualification fully automated — closing rate +34%

Sales team spent 60% of time on qualification instead of closing deals.

Closing rate increased by 34%
Lead qualification fully automatic
Support tickets reduced by 55%
+34% Closing Rate
HEALTHCARE 🏥
DOCUMENT PROCESSING
Medical network · 18 practices · Saxony-Anhalt

Patient documents automatically classified and routed

300+ patient documents manually sorted and routed daily — 2 full-time positions tied up.

300+ documents processed fully automatically daily
Processing time reduced from 4h to 12 min
GDPR-compliant with full audit trail
-95% Processing Time
RETAIL 📊
PREDICTIVE ANALYTICS
Retail company · 150 employees · Frankfurt

AI predicts demand trends 4 weeks in advance

Overstock in some categories, stockouts in others — high inventory holding costs.

Inventory costs reduced by 28%
Stockouts reduced by 67%
€85,000 annual savings
-28% Inventory Costs
E-COMMERCE ✍️
CONTENT AUTOMATION
Online shop · 25 employees · Dresden

10,000 product descriptions in 3 days instead of 6 months

10,000 products without SEO-optimised descriptions — not feasible manually in reasonable time.

10,000 product texts created in 3 days
Organic traffic increased by 45%
Conversion rate improved by 18%
10,000 Texts in 3 Days
ACCOUNTING 📸
AI DATA ENTRY
Tax advisory firm · 30 employees · Stuttgart

Data entry from scanned PDFs & photos fully automated

200+ receipts typed manually daily — till receipts, delivery notes, invoice photos from smartphones. 4 hours of pure data entry daily.

200+ receipts processed fully automatically daily
Accuracy: 99.2% — better than manual
4 hours of data entry daily eliminated
-100% Data Entry
HEALTH & BEAUTY 📅
AI APPOINTMENT BOOKING
Physiotherapy practice · 8 therapists · Munich

AI receptionist books appointments — 24/7, no hold music

Receptionist spent 3 hours daily on the phone booking appointments. Outside opening hours enquiries were lost.

24/7 appointment booking via phone, WhatsApp & web
35% more bookings outside opening hours
Receptionist focused on patients instead of phone
+35% Bookings
B2B SOFTWARE 💬
AI WEBSITE SUPPORT
B2B software provider · 45 employees · Hamburg

AI support agent answers 80% of all website enquiries instantly

Live chat on website unmanned outside office hours. Potential customers from other time zones received no response — leads were lost.

80% of all enquiries answered instantly and fully automatically
Response time: from 8h to under 30 seconds
Lead conversion rate increased by 42%
+42% Leads
9+
Successfully completed projects
€20M+
Total value automated
4-6 Mon.
Average payback period
100%
GDPR-compliant implementation

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