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AI Agents

AI agents that actually work in your business.

We develop autonomous AI agents that are integrated into your systems, speak your language and know your processes — not a generic tool but your digital employee.

24/7
Available
99%+
Accuracy
5 Tage
Go-Live
100%
GDPR-compliant
Agent Types

Which AI agent solves your problem?

Not every process needs the same agent. We develop the type that fits your specific task.

🎧

Customer Service Agent

Answers customer enquiries via email, chat and WhatsApp — fully automatically or with human approval.

📞

Voice AI Agent

Answers calls, qualifies requests and books appointments — 24/7, without hold music.

💼

Sales Agent

Qualifies leads, evaluates closing probability and prioritises sales activities automatically.

🧠

Knowledge Agent (RAG)

Makes internal documents, manuals and processes instantly searchable — in natural language.

🏢

Internal Process Agent

Automates internal workflows — from invoices through HR to compliance reporting.

🤝

Multi-Agent System

Multiple specialised agents work together and orchestrate complex processes automatically.

Integrations

Your AI agent knows your software.

No system replacement. The agent connects to what you already have.

ERP
SAP Microsoft Dynamics Sage Lexware
CRM
Salesforce HubSpot Pipedrive Zoho
Communication
Outlook Gmail Teams Slack WhatsApp
Documents
SharePoint Google Drive Confluence
E-Commerce
Shopify Magento WooCommerce
Telephony
FRITZ!Box Sipgate 3CX Aircall
Privacy & Security

Local AI. Your data stays with you.

For sensitive data we offer local LLMs running completely on-premise. No data leaves your infrastructure.

  • 🏠 On-Premise Option — Runs on your own infrastructure
  • 🇪🇺 EU-Cloud Only — Only European providers if cloud-based
  • 🔒 End-to-End Encryption
  • 📋 DPA Included — Data processing agreement standard
Runs locally with:
Llama 3 • Mistral • Qwen • Ollama
GDPR-compliant without compromise
From Practice

Three companies. Three agents. Real numbers.

E-COMMERCE, HAMBURG 🎧
CUSTOMER SERVICE AGENT

Customer Service Agent in E-commerce

800 emails/week, 3 employees.

78% fully automatic
Response time: 48h → 3 min
180,000 EUR saved
HEALTHCARE, MUNICH 📞
VOICE AI AGENT

Voice AI for Call Management

150 calls daily, hold queue, missed bookings.

65% handled autonomously
24/7 booking without waiting
240,000 EUR/year saved
MANAGEMENT CONSULTING, FRANKFURT 🧠
RAG KNOWLEDGE AGENT

Knowledge Agent for 5,000 Documents

5,000 documents, 45 min search per query.

8 second search time
98% match accuracy
3.2 hrs/employee/day gained
Frequently Asked Questions

What technical decision-makers want to know about AI agents.

ChatGPT and Copilot are generic assistants without access to your internal systems, processes or data — they answer general questions but cannot independently update a record in your CRM, post an invoice, or take a customer call. An AI agent developed by Globeria Consulting, by contrast, is firmly integrated into your systems, knows your specific workflows and terminology, and carries out multi-step tasks independently — from the initial request through to the completed transaction. It also runs GDPR-compliant on infrastructure you control, instead of sending your business data to a generic consumer tool.
At Globeria Consulting, security is part of the architecture from the start, not an afterthought. For particularly sensitive data we offer local LLMs that run completely on-premise on your own infrastructure — no data leaves your network in the process. If a cloud solution makes more sense, we work exclusively with European providers, encrypt all data end-to-end, and provide a data processing agreement (DPA) as standard for every project. Every AI agent is also designed with an escalation system that automatically presents unclear or high-risk decisions for human review instead of acting independently.
In most cases, yes. Even legacy systems without a modern REST API can be connected to an AI agent via database access, file exports, screen automation (RPA), or existing batch interfaces. Before we start development, we assess exactly which integration paths your system allows as part of a technical analysis, and choose the most stable, lowest-maintenance option — not necessarily the most technically elaborate one. Globeria Consulting has already connected AI agents to SAP R/3 installations, custom-built ERP systems, and decades-old inventory management systems, without disrupting running processes or replacing existing software.
A first, production-ready AI agent for a clearly defined process typically goes live at Globeria Consulting within 5 working days — that is our standard for a focused use case such as email response or appointment booking. More complex systems with deep ERP or CRM integration, multiple data sources, or a multi-agent approach typically take 4 to 8 weeks. In every case we work with weekly status updates, one fixed point of contact, and clear milestone planning, so you can track progress at any time instead of being surprised at the end.
This is exactly the case we design every AI agent for with a clear escalation system, rather than expecting it to solve everything on its own. If the agent encounters an unclear, high-risk or unusual situation, it transparently documents the context so far and hands the case over to a responsible employee — instead of guessing or making a wrong decision. These handovers are logged and reviewed regularly, so the agent learns over time which cases it can handle independently in the future. This approach is the main reason our AI agents achieve operational accuracies of 97 to 99.5 percent.

Which AI agent fits your process?

Free initial consultation — we analyse which AI agent brings the biggest impact for your process.

LIVE AGENT SWARM
● 3 Active
🔍
Research Agent
Scraping 47 sources…
⚙️
Orchestrator
Routing 6 parallel tasks
Synthesis Agent
Generating executive report
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